On this page you will find all the information you might need before placing an order. Don't hesitate to ask should there be anything you are wondering about. I'm always willing to help.
Please note that I don't buy any objects. I also don't do any valuations.
GENERAL INFORMATION: Many of my customers are non-Swedish speaking, therefore I have chosen to use English as the main language on this site.
All prices are in Euros (€ / EUR). A currency converter is available on all pages.
Formerly called The Golden Chain Tree, I have just recently re-named and re-constructed the website. (The old domain is now pointing to the new one.) I have a large stock, and most of the items are yet to be added to the new design. I kindly ask you to be patient and apologize for any inconvenience this might cause you. Should there be anything in particular you are looking for, please feel free to ask. I might find it!
Most items on my website are available for immediate delivery otherwise they are clearly marked as on hold or sold. Occasionally I'm not able to mark items sold immediately and I hope this does not cause too much upset.
All my items are sold on the secondary market. They are all part of a private collection and an estate. Most items have been stored in wardrobes. All items come from non-smoking and pet-free environments. If not in Mint or Perfect condition, the items are never less than in a condition described as Excellent or Very Good (see table to the right). I will always try to describe any damage visible to my eyes as accurate as possible. Photos will be available of any damage that may occur.
HOW TO ORDER AND SHIPPING/HANDLING INFORMATION: If you find something that you would like to purchase, please send an inquiry by filling the form under CONTACT. I will then confirm your order and let you know the exact shipping costs to you depending on your destination. I will also ask you which payment option you prefer (read more about the alternatives below under PAYMENT INSTRUCTIONS).
All items are sent by Posten, Sweden, using the Swedish Post Airmail or Swedish Post Parcel services. All packages over 2 kgs (4.40 lbs) receive an ID/tracking-number and are automatically insured to a smaller amount against loss/damage. If your purchase(s) overestimates a value of SEK 500.00 you may want to add an optional extra insurance (to a cost of SEK 100.00).
Items sent with Airmail letter (items weighing under 2 kgs / 4.40 lbs) do not receive an ID/tracking-number. I strongly suggest you choose registered mail (at an extra cost of SEK 75.00) in those cases, or they will be sent at your own risk.
All orders and dispatch details will be confirmed by e-mail. I aim to dispatch your goods within 48 – 72 hours after receiving payment.
PAYMENT INSTRUCTIONS: I try to set my prices according to the current value I know of the particular item. All prices are in Euros (EUR). A currency converter is available to the left on every page.
I accept payments to my PayPal account (all major credit cards), to my Payson account (similar to PayPal), to my Swedish Bank account in Nordea Bank AB, Sweden and to Plusgirot, Sweden.
As soon as we both have agreed on the purchase including shipping costs and what payment option we both prefer, I will send you either a PayPal (alternatively a Payson) invoice, or give you further instructions for a bank transfer.
LAYAWAY SCHEME: I have a layaway scheme for purchases totaling over SEK 1,500.00. Here is how it works: You select an item (or items) that you wish to buy. Send me an order by filling the form under CONTACT and a deposit of 25% of the whole sum (I will send you a PayPal Money Order regarding the deposit). You can then pay the balance over the following 3 months. I will ship your order when paid for in full (including postage/shipping costs).
Please note that this is a binding contract, and deposits are non-refundable when contracts are not completed as agreed.
To use my layaway service, please contact me first as described before, and I will discuss the details with you. It's that easy!
RETURN POLICY: When you receive your goods, please inspect carefully. If you are not delighted, please contact me immediately. Should the decision be made to return the item, you must do so within 7 days of receipt. Please inform me if this is your intention. As soon as I receive it, I will make sure it is in its original condition. If that is the case, I will notify you and gladly refund the cost of the item, less shipping/handling/insurance.
BROWSING AND NAVIGATING: I have chosen to categorize the items at first-hand according to subject, then according to brand/manufacturer/artist. A list of links to all available brands, manufacturers and artists are available on the Home page. Some items are categorized according to the material they are made of, for example pewter and copper ware items.
In the Collectibles collection you may use the arrows in the upper right corner to navigate among the pages.
I want my website to be as easy as possible to browse and navigate. Your opinion – good or bad – on every matter is much appreciated. Send some feedback by using the form under CONTACT.
WEB STANDARDS AND BROWSERS: This website is produced using Sandvox, a Mac web design software by Karelia. Where possible, Sandvox-procuced webpages are fully compliant with the XHTML 1.0 Strict standard. Where not (for example the page contains non-XHTML Raw HTML), output is compliant XHTML Transitional or HTML 4.0.1.
To correctly display a Sandvox site, a web browser must support the CSS standard. If a particularly old browser is used (such as Microsoft Internet Explorer for Mac), the site will either appear incorrectly, or without any styling at all. All modern web browsers should be able to fully display Sandvox sites.
ENVIRONMENT: I'm truly committed to environmental issues. To me it's the most fundamental of all issues to be solved. I believe we can all do our best to save this planet – Our Home! Recycling and reusing is one effort. This is a second hand business, so I guess I could claim it to be re-using per definition. When I pack the items I always reuse boxes, paper, plastics, etc., definitely making sure that everything is safely packed when being shipped. If you receive reused plastics from me, please recycle or reuse it too in one way or the other. That would make me happy! Should you require a receipt, I'll be glad to send you one electronically. Moreover I use A2 Hosting, who are proud to be a Green Host. And my business is situated where I live, on my organic farm, so I don't have to travel to get there. Anyway, I shan't bother you with a long list... I'm doing my best to be eco-conscious!
DONATIONS: Being engaged in environmental issues as well as animal welfare, I also aim to donate a part of the income of the sales on this site in the end of the year. There are some organizations I admire very much for the what they do:
WWF – World Wildlife Fund.
WSPA – World Society for the Protection of Animals.
Being a member of the WWF I have been able to create a Panda Page which is a great way of raising funds to the World Wildlife Organization. Please visit Marie's Panda Page.
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THANKS FOR TAKING YOUR TIME READING THIS!